If the item does not ship within the time stated (and you do not agree on a new ship by date with the artist), you can take advantage of buyer protection.
0 stars was not an option, but I would rate our satisfaction with the product as a 0! We ordered the sneakers with the dripping paint - they came without the dripping paint!!!! And the Nike deconstructed designs are completely asymmetrical. The most frustrating piece in this transaction is the lack of communication from the company/ artist, despite multiple attempts to contact them regarding our dissatisfaction. DO NOT order shoes from this site.
I am not generally one who writes a bad review but in this case I feel it is important other customers are warned about a product that is supposedly non-refundable. I will say when I reached out and noted about the lack of communication others had put in their reviews in regards to when I would receive my shoes I was pleasantly surprised to get a message in a timely manner indicating and apologizing for the delay and notifying me of when my daughters baby blue Nike shoes would be shipped. It made me gain faith that I was not scammed until I actually received the shoes. BEWARE the quality is awful as my daughter wore these shoes outside for literally 15 minutes and you can see the terrible discoloration of this shoe. I would have added more pictures but it would not allow me. These shoes were a complete disappointment and I just want to do my due diligence in warning others that you are better off buying from the stores directly. Trust me I learned my lesson and I have nothing good to say about this experience as they most certainly do not stand by their product. I have messaged nathancustomz numerous times and of course now I hear nothing back. I can't comment in regards to any of the other artists but enough said I have better things to do and my daughter now enjoys her excellent quality Air Jordans bought from a local store.