If the item does not ship within the time stated (and you do not agree on a new ship by date with the artist), you can take advantage of buyer protection.
I was very happy with the communication with the seller. The product was as advertising. My daughter was thrilled. One VERY VERY important beware. DO NOT make a mistake when ordering. I realized I ordered a 1/2 size to big and there was no negotiating a change in the order. NO RETURNS NO EXCHANGES.
So the gucci AF-1’s I got for my daughter only had one tick done on each side, and they didn’t have the red and green on the tongue like in the picture. She wore them twice and the Gucci is coming off and getting frayed on the toe. I wouldn’t order another pair again.